An immense challenge for insurers adopting big data, telematics and analytics is balancing their own profitability with both the perception and reality of equity for their customers. One key issue will be to resist the urge to refuse insurance to those who do not elect to share their data.
Use of big data risks making some people uninsurable - FT.com
More sophisticated use of data could create an "underclass" of people who cannot afford insurance. According to a new report from the Chartered Institute of Insurance, consumers could miss out on some types of cover altogether if insurers deem them